Newcastle Services Newcastle Services Newcastle Services
Newcastle Services Home Newcastle Services Go to the feedback section Newcastle Services Links Newcastle Services
Newcastle Services Newcastle Services Newcastle Services
State Transit Sydney Pass Sydney Buses Sydney Ferries Newcastle Buses & Ferries  

Link to Transport Infoline website

Network Review  |  Proposed Changes  |  Benefits  |  Strategic Corridors  |  Improved Bus Fleet  |  FAQ's  |  Have Your Say

Frequently Asked Questions (FAQs)

The following are frequently asked questions which may answer some of your own questions:

  1. Why are you changing the bus routes?
  2. Why have some routes been replaced?
  3. What is a strategic corridor?
  4. Why are some of the route numbers different?
  5. Can I still catch the bus to go shopping?
  6. Will I have to walk further to catch the bus now?
  7. What will happen to the school special buses?
  8. What will happen to the Nightowl services?
  9. How can I let you know what I think about your proposal?
  10. What is the closing date for the ‘have your say’ surveys?
  11. I have lost my brochure, how can I get another survey to fill in?
  12. What happens to the surveys?
  13. Will you let people know the final decision on the new routes?
  14. When will the routes be implemented?

Why are you changing the bus routes?

The existing bus network is complicated. Newcastle Buses would like to simplify the routes and make trips more direct for our customers. The proposed new bus routes will improve travel time for commuters and access to places like John Hunter Hospital, Newcastle University and regional shopping centres.

Why have some routes been replaced? ?

The Newcastle area has changed over the past few years with suburbs now needing links to major employment and education centres as well as shopping centres. Newcastle Buses has checked the loadings, that means the number of passengers who board the bus and we have been able to identify which routes have low patronage and during what times of the day as well as the areas requiring additional services.

What is a strategic corridor?

“Strategic corridors” are mentioned in the Unsworth Report. Strategic corridors are direct road links between major centres such as Newcastle CBD and Charlestown, where education, jobs, health care and shopping are located. Fast, direct and frequent bus services along these corridors will provide the community with much improved access to centres and facilities, as well as quicker bus travel around the Newcastle region.

Why are some of the route numbers different?

Some of the proposed bus routes are new and have a different series of numbers to avoid confusion with existing bus routes.

Can I still catch the bus to go shopping?

Yes. The proposed bus routes will allow you to travel to more shopping centres. You can also catch a bus to railway stations and catch a train to other major shopping centres if you wish.

^ Back to top

Will I have to walk further to catch the bus now?

Some customers may have to walk a little further to catch the bus but overall the proposed bus routes are positioned to service a broad area of the community.

What will happen to the school special buses?

Newcastle Buses will also review school special buses as part of the planning and community consultation process. Many school specials are likely to remain unchanged, while some may need adjustment to better coordinate with the new network.

School communities will be consulted about any proposed changes and Newcastle Buses would like to assure the local school community that it is committed to providing school special buses.

What will happen to the Nightowl services?

Nightowl services will continue to operate. The community will be notified in advance if any changes are proposed to these services.

How can I let you know what I think about your proposal?

Newcastle Buses welcomes your comments on the proposal to update the bus network. You can fill in the survey online, fill in the survey included in the brochure hand-outs, or you can write to us. If you address the envelope to our replied paid address you won’t have to buy a stamp. The address is:

State Transit Authority
Reply Paid 466,
Hamilton NSW 2303.

What is the closing date for the ‘have your say’ surveys?

The closing date was Friday 21 December 2007 but this has now been extended for another three weeks to Friday 11 January 2008.

^ Back to top

I have lost my brochure, how can I get another survey to fill in?

You can read everything from the brochure on this site and fille out an online survey here. Alternatively, call 131 500 and ask for another brochure to be sent to you.

What happens to the surveys?

The information supplied by you will be entered into a database. We will then be able to look at the collective responses of the whole community and assess this against the proposed updated bus network.

When will the routes be implemented?

The implementation of the routes would be the final stage of the process. We are currently in the community consultation stage with an extended seven week ‘have your say’ period (previously four weeks). Following that time the responses from the community will be reviewed, then a decision will be made on the routes. The community will then be advised of the decision. The whole process will probably take about 4-5 months.

© The State Transit Authority of New South Wales ABN 51 750 635 629  -  Conditions of Use   -  Privacy